Owl addresses the two most important challenges faced by hospitals today: Efficiency and Safety. The Owl Advantage is a completely configurable, real-time mobile software application that enables hospital staff to capture, retain, and respond to information and instances that impact patient experience, hospital safety, and accreditation readiness. By responding in real-time, before discharge, Owl users are better able to ensure an exceptional experience for each patient, which will positively impact external word-of-mouth marketing, HCAHPS® scores, and other post-discharge survey results.
· User-friendly interface eliminates manual/paper data entry, which drives efficiency and reduces errors.
· Real-time access to information eliminates the need to wait for data to be entered, analyzed, and reported back, allowing staff to act while the information is still relevant.
· Service recovery is improved across the board via real-time messaging on actionable incidences and an electronic trail to confirm that issues are addressed.
· Patient data can be accessed and analyzed by any authorized user from any workstation or other compatible device throughout the facility, allowing for daily information to be shared/transferred by nursing staff between work shifts.